Sr. JDA/Manugistics Analyst

The Sr. Applications Analyst is responsible for designing, configuring, and supporting JDA (formerlyManugistics) Supply Planning applications (Fulfillment, Inventory Optimization, Master Planning). This individual functions as a lead business analyst in translating business requirements into system solutions, performs issue resolution for application users and provides detailed knowledge and thought leadership on information technology for Supply Planning solutions. This position requires extensive experience with application development and support, a demonstrated ability in developing effective technology solutions and the ability to troubleshoot complex technical issues. This individual must have a track record of delivering high quality solutions on-time and with a high level of customer service. 


  • Work with business owners and users in clarifying needs and requirements for their technical issues related to the configuration, performance, and enhancements of their Supply Planning applications
  • Ensure the application is available and resolve second level support questions on the application
  • Escalate application issues to JDA Support when necessary
  • Design of application security (users/roles/profiles)
  • Identify and coordinate data related issue resolution
  • Translate user business requirements and expectations into cost effective technical solutions which includes deliverables, work plans and project implementation requirements
  • Maintain consistent process and functionality documentation across all applications and its environment
  • Ensure compliance with configuration standards and procedures
  • Facilitate and participate in business process design workshops
  • Participate in integrated testing activities for implementation projects and initiatives
  • Lead application upgrades, patches and approve changes to the application system software or hardware
  • Review user procedures and training materials and conduct end user training classes
  • Maintain communication channels between all stakeholders in the business and IT


  • Bachelor's Degree in Business, Computer Science or equivalent experience
  • Experience and solid working knowledge of JDA's Fulfillment and Master Planning modules required
  • Minimum 5 years IT experience or heavy involvement in development and support of application development and configuration
  • Must have demonstrated strong verbal and written communication skills
  • Analytical and detail-oriented individual able to query and analyze data (PL/SQL skills a plus)
  • Understands the system development lifecycle process (understanding of SDLC and/or Agile a plus)
  • Superior customer service and communication skills are required, along with the ability to take initiative, follow through and lead by example
  • PC skills are required, along with the ability to learn and utilize new software applications
  • Able to work well with all level of employees
  • Ability to work with highly confidential information in a professional manner

Manugistics Fulfillment Functional

Manugistics Fulfillment functional resource who can manage issues/business inquiries in the steady state environment. Assist the project team in successfully designing and implementing modifications to the application. This is an individual contributor role. This person will report to production support team manager

Application / Skill Expertise Required:

  • Functional knowledge of Manugistics (JDA) Fulfillment
  • At least 5 years of experience playing functional role in major projects
  • Solid understanding of Change Management concepts
  • Excellent verbal and written communication skills. This person should be comfortable in reporting issues to project
  • leadership and be able to articulate issues and resolution steps to bigger audience including PMO, testing, and
  • functional teams
  • Test Director knowledge would be beneficial


  • Design and develop modifications to the system
  • Will be responsible for producing unit test cases, knowledge transfer document (templates already exist) taking part in defect review meetings
  • Working closely with Learning & Development team to develop necessary job aids to support La Senza migration project
  • Testing objects developed
  • Providing post-implementation support
  • Will be responsible to produce weekly status report and discussing defects in the defect review meetings with PMO and testing teams
  • No direct reports

Skill Level:

  • ntermediate – 5-7 years of experiences in the role, at least 1 full cycle implementation, participated in multiple implementations through design, build, testing.

Sr. Oracle Database Administrator

The Senior Oracle Database Administrator is responsible for the ongoing automation and support ofOracle databases and related functionality, providing the highest possible performance, availability, and security. The candidate will be part of a dynamic team of skilled DBAs and Systems Engineers who manage existing database installations, perform database deployments, plan enhancements, and drive value through standardization and automation.


  • Performance of Oracle database administration tasks include configuration management, backup/recovery, performance optimization, and space management
  • Maintenance of multiple databases running Oracle 11g on Linux platforms
  • Provide Production support through on-call rotation. Pager duty is required
  • Participate in database infrastructure design planning and implementation. Understand upcoming software development and plan related database-changes
  • Cross-train and instruct other DBAs on specialized skills/training


  • Bachelor’s degree in related field preferred
  • Requires 5-10 years experience in information technology, with at least 5 years experience managing Oracle databases
  • Deep knowledge of Oracle Database 11g technologies
  • Strong RAC/clustering experience, RMAN, and Data Guard experience required.
  • Must be a hands-on, technically adept DBA, capable of performing required DBA tasks such as backup/recovery, clustering/replication setup.
  • Must demonstrate proficiency in UNIX and be able to administer Oracle databases running in CentOS RHEL.
  • Strong troubleshooting/performance tuning skills required.
  • Must be able improve SQL performance results through use of explain plans.
  • Ability to diagnose problems and triage/resolve issues across various tiers (application, network, database, server, or storage tiers).
  • Ability to implement automation to reduce manual administrative tasks. Knowledge of scripting languages: BASH, Python, Ruby, Perl.
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